FAQ"s

👕 FAQs – ApparelsFactory.shop (Pakistan)

1. ApparelsFactory.shop kya hai?

ApparelsFactory.shop aik online men’s fashion store hai jahan aapko high-quality aur stylish kapray miltay hain—casual wear, formal wear aur seasonal collections.

2. Kin kisam ke products available hain?

Hum sirf men’s wear provide karte hain:

  • T-Shirts

  • Shirts (Casual & Formal)

  • Hoodies & Sweatshirts

  • Trousers & Jeans

  • Shalwar Kameez (optional agar aap ye bhi bechte hain)

3. Kya products original aur high quality hotay hain?

Jee haan, hum 100% original aur high-quality kapray provide kartay hain. Har product ki quality check ki jati hai before shipping.

4. Payment options kya hain?

Aap following tareeqon se payment kar saktay hain:

  • Cash on Delivery (COD)

  • Bank Transfer / Easypaisa / JazzCash
    (Payment details checkout par ya order confirm karte waqt share ki jaati hain.)

5. Delivery charges kitne hain?

  • PKR 2,000 se zyada ke order par Free Delivery

  • Us se kam order par PKR 200 flat delivery charge lagta hai.

(Agar aapka rate alag hai, mujhe batayein.)

6. Order delivery mein kitna waqt lagta hai?

  • Normal delivery time: 3 to 5 working days

  • Remote areas mein delivery thori delay ho sakti hai.

7. Kya main apna order track kar sakta hoon?

Jee haan, jese hi aapka order ship hota hai, aapko tracking link milta hai SMS ya WhatsApp par. Aap apne parcel ka real-time status dekh saktay hain.

8. Return ya exchange policy kya hai?

  • Humari 7-day return/exchange policy hai.

  • Product sirf tabhi return ho sakta hai agar:

    • Damage ya defect ho

    • Galat size/item deliver hua ho

  • Product unused aur original packing mein hona chahiye.

Note: Size change ka exchange possible hai, lekin delivery charges dobara lag sakte hain.

9. Customer support se kaise contact karein?

Aap humein contact kar saktay hain:

10. Kya aap bulk ya wholesale orders lete hain?

Jee haan, agar aap bulk ya resale ke liye order karna chahtay hain, to humein direct contact karein. Hum aapko wholesale pricing aur delivery details provide karenge.